petzella.comis committed to protecting your privacy in accordance with our obligations under the Privacy.
In most instances, we collect personally identifiable information directly from the individual concerned, for example, as part of a registration or subscription process, in connection with content submissions or fundraising activities, and in our customer service and other transactional areas.
Sometimes it will be impracticable or unreasonable to collect your personal information directly from you. Where this is the case, we will seek to obtain your personal information from a publicly available source such as social media or from a third party such as a local municipal authority or your veterinary provider, where this is necessary for us to undertake our operations described below.
We collect, maintain and use personal information for the purpose of undertaking our animal welfare and management, customer service, veterinary, educational, community engagement and fundraising operations.
Access to your personal information for the above purposes will be limited to relevant authorised staff within the petzella.com and our affiliated entities (such as contracted service providers and local municipal authorities) to the extent reasonably necessary for us to undertake the above functions.
We take all reasonable steps to ensure that the information we hold is accurate and complete, and that it is protected from misuse, loss, unauthorised access or disclosure.
We will retain your personal information for as long as it is required for the purpose it was collected and otherwise in accordance with our legislative obligations.
We will not disclose your personal information to another entity unless it is necessary for us to undertake the above functions, or you have provided your consent, or we are authorised or required to do so by law.